Contact Us

How can we assist you?

For general inquiries, please call (517) 205-4800. For other inquiries, select one of the topics below so we can direct you to the right customer service resource:

  • Billing Questions

    For information on billing by mail or to contact customer service with billing questions, please visit our Billing page.

  • Employment Opportunities

    To learn more about a career with Henry Ford Health, and to view and apply for open positions, please visit our Careers site.

  • Medical Record Requests

    Learn more about requesting a copy of your medical records, or the medical records of someone for which you are Legal Guardian or Personal Representative.

  • MyChart help
    For information about MyChart and to connect with a specialist, visit our MyChart page.
  • Compliance Hotline

    Henry Ford Jackson Hospital adheres to an open door policy for our corporate compliance program and encourages staff to discuss any issues, concerns, problems and suggestions with their immediate supervisor or the chief compliance officer without fear of retaliation and with the assurance that the matter will be kept as confidential as possible. Learn more about reporting compliance concerns.

  • Complaints or Concerns

    To file a complaint or concern anytime, call our Let Us Know line at (800) 872-6480 and get a response by the next business day.

Take the next step

Let us help you schedule an appointment, call (800) 436-7936.


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