Concierge Service
Traveling to another city for medical care can be difficult.
With that in mind, Henry Ford Concierge Services was developed to make a hospital visit as worry-free as possible for the patient and family. Henry Ford Concierge Services offers the following:
- Directions, maps, traffic and transportation information and assistance with parking
- Escorts to appointment
- Daily visits during hospital stay
- Assistance with guest housing
- Recommendations for hotel accommodations
Call (313) 916-4434 for assistance.
What patients and families have to say
Inpatient
- "Just to have them ask us how we (family members of patient) were doing and helping with our needs was great!"
- "Passionate interest in our family."
- "They have spoken to me often in the three weeks I've been here."
- "Great to have a place to go for non-medical questions."
- "The pad of paper and pen were the first items we really needed."
- "Thanks so much for answering my questions."
- "Everyone fast and friendly."
- "Everyone was so helpful."
- "Melissia was great."
Outpatient
- "Jan and Jesse were very good and kind."
- "Helped a lost soul."
- "Helpful, pleasant and concerned."
- "Extremely helpful and courteous, above and beyond."
- "Wayfinding in hospital. Thanks for noticing we were there!"
- "Concern for my welfare by all persons attending me."
- "Friendly/helpful/made our first visit easy."
- "Very helpful and friendly."
- "Very helpful in a stressful situation."