MyChart Champion: Training and Resources

Access onboarding materials, educational content, and tools to help you succeed as a MyChart Champion.

Getting Started

Whether you're new to the program or looking for a refresher, these resources provide an overview of MyChart, Champion responsibilities, and best practices for supporting patients and colleagues. 

Champion Best Practices

Successful Champions:

• Meet patients where they are and tailor support to their comfort level.
• Use simple, patient-friendly language.
• Demonstrate features whenever possible using a "show me" approach.
• Encourage continued use beyond account activation.

MyChart Education Resources

Helpful materials that Champions can use to support patient education and engagement.

Getting Started with MyChart

• MyChart Henry Ford Health Site
• Patient Portals | Henry Ford Health
• MyChart Sign Up
• MyChart Activation
• MyChart Login

Account Access & Security

• MyChart Account Recovery
• Two-Step Verification
• Communication Preferences

Patient Support & Help Guides

• MyChart How-To Guide (PDF)
• Sharing Access to MyChart (Proxy Access)
• MyChart FAQ

Tutorials & Training

• MyChart Desktop Video Walkthrough

Mobile App Downloads

• Download for iPhone & iPad
• Download for Android

Contact Support