Implementation Services

When you choose to be a CHTN subscriber, we will be with you every step of the way. We have developed a proven methodology for implementation and ongoing support that will ensure your success.

CHTN will provide the following support to facilitate successful adoption and use of Epic:

• Two calendar weeks of onsite go-live support
• Monthly rounding covering provider requests, education, and quality topics
• Focused training as needed
• Weekly newsletter via email
• Townhall meetings every other month
• User website for weekly updates, community discussion board, recorded videos, and system updates or changes
• Live Webinars to demo Epic functionality

Ongoing Support:

• New user training sessions
• Refresher training recorded videos
• Optimization to provide ongoing refinement